Questions commonly asked

FAQ

  • Vendor Requirements & Payment

    Before we can add you as a vendor and process payment, all required documents must be completed and submitted.


    Required Documents (as applicable):

    • W-9 form
    • Liability insurance
    • Workers’ compensation
    • Auto insurance
    • State license
    • Contract
    • EPA certification

    Bookkeeping/accounts receivable contact information (if different from your primary contact)


    How to Submit Documents:

    Email: sking@nfrents.com


    Mail or In Person:

    Northern Frontier Property Management

    1410 S. College Avenue, Suite #101

    College Place, WA


    Payment Timeline: Once the work is completed and all required documentation is on file, standard payment processing takes 1–2 weeks.


    We look forward to working with you!

  • Work Orders

    When we assign you a new work order, it will automatically appear in your Vendor Portal, and you will receive an email notification. You may be required to Accept or Decline the work order through the portal.

    • Accept: Accepting the work order confirms that you are taking the job. Once accepted, the work order will be available for you to view in your Vendor Portal.
    • Decline: If you are unable to take the job, declining the work order will notify us by email, and the work order will no longer appear in your Vendor Portal.

    Prefer a different method of communication? Just let us know! We are happy to accommodate your communication preferences whenever possible.